Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gustavo Sandoval

Gustavo Sandoval

May 8, 2026

5  out of  5
rating by Gustavo Sandoval
"The best office for years"
We responded:
"We are grateful for your 5-star review, Gustavo! Thanks for taking a moment to share your positive rating of State Farm Agent Yeri Chu’s Team here in Chino . "
Profile photo of Alberto Arreola

Alberto Arreola

May 8, 2026

5  out of  5
rating by Alberto Arreola
"My family and I have Been with this office for years and we have no complaints. Patty has been great and always super helpful with my needs/concerns. Highly recommend her and yeri to help you out with your insurance needs"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Profile photo of Betty Zhao

Betty Zhao

May 5, 2026

5  out of  5
rating by Betty Zhao
"I honestly can’t say enough good things about Yeri and Patty! I’ve been working with them for a while now, and they have been absolute lifesavers. They handle everything for both of my properties and my cars, which takes a massive weight off my shoulders. What really blew me away, though, was how much they stepped up to help me out with my mortgage loan. Navigating all that paperwork and the technical side of things can be such a headache, but they were right there with me, making sure everything was squared away and making the whole process so much smoother than I expected. They are super patient, always down to answer my million questions, and they just genuinely care about getting things right. If you need people who are professional but also just really great to talk to and incredibly helpful, Yeri and Patty are the ones to go to. Huge thanks to both of you for everything!"
We responded:
"Thank you for your kind review of State Farm Agent Yeri Chu’s Team. We appreciate it!"
Profile photo of Steve Seavey

Steve Seavey

April 29, 2026

5  out of  5
rating by Steve Seavey
"The staff is very helpful.."
We responded:
"Thank you for the fantastic review, Steve! We are always here to help with your insurance needs here in Chino . "
Profile photo of lillian aguilera

lillian aguilera

March 17, 2026

5  out of  5
rating by lillian aguilera
"Great experience throughout 10+ years! Yeri and Patty always have answers to our questions regarding our home and auto policies."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Yeri Chu’s Team. "
Profile photo of Angie Garcia

Angie Garcia

March 17, 2026

5  out of  5
rating by Angie Garcia
"I have been with State Farm for a while now. Every time I call my agent they answer my questions on the spot. Great working with Patty and Yeri. Great customer service, great company"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Yeri Chu’s Team. "
Profile photo of jiawei zheng

jiawei zheng

March 17, 2026

5  out of  5
rating by jiawei zheng
"Great service, very professional and responsive. They made the process simple and provided helpful, tailored advice. Highly recommend!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Yeri Chu’s Team here in Chino . "
Profile photo of Morgan Slane (Slane Heating & Air)

Morgan Slane (Slane Heating & Air)

March 5, 2026

5  out of  5
rating by Morgan Slane (Slane Heating & Air)
"We have used Yeri for both our business and personal insurance for a few years now. They have competitive pricing and Patty, in the office, is great! They are very responsive which is important to us and our business as we regularly need clients added to insurance certificates, often with short notice. We would highly recommend Yeri for any of your insurance needs and look forward to continuing to work with her and her office!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Yeri Chu’s Team. "
Profile photo of Rose Duran

Rose Duran

March 5, 2026

5  out of  5
rating by Rose Duran
"⭐⭐⭐⭐⭐ Getting my car insurance quote was quick and easy. Patty was very helpful, explained the coverage options clearly, and made the whole process smooth. The pricing felt fair with no surprises. Overall, a great experience. 🚗"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Yeri Chu’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of ANGEL THE CAR PLUG

ANGEL THE CAR PLUG

February 28, 2026

5  out of  5
rating by ANGEL THE CAR PLUG
"Honestly, dealing with insurance is usually a headache, but they made the whole process a breeze. They helped me find the best rates and answered all my questions without using weird industry jargon. It’s a huge relief knowing I have an agent who actually picks up the phone when I need help. 5/5 stars."
We responded:
"ANGEL, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of M Double. Slice

M Double. Slice

February 28, 2026

5  out of  5
rating by M Double. Slice
"This is my go to Insurance Person She always answers when I call. I don’t have to wait three or four hours in order to speak to somebody or be put on hold for multiple hours if I need to make a claim she’s available right away and has made it very easy to find insurance And has made it very easy to adjust my policy when I add or remove a car"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of Edj Yoon

Edj Yoon

February 9, 2026

5  out of  5
rating by Edj Yoon
"very helpful, courteous and professional service. also, understands customers needs and gives fine solution."
Profile photo of arlene lopez

arlene lopez

January 16, 2026

5  out of  5
rating by arlene lopez
"My mom and I have been insured with them for years now and haven’t had any problems ! Patty has always helped us with any probes we’ve ever needed!"
We responded:
"Hi Arlene! Thank you for your positive review! We really appreciate your feedback!"
Profile photo of Dayana Bonilla

Dayana Bonilla

December 12, 2025

5  out of  5
rating by Dayana Bonilla
"Patty is wonderful. She was quick to help me obtain a quote and was descriptive about all my options and discounts. :)"
We responded:
"Hello Dayana! Thank you for your positive review! We really appreciate your feedback!"
Profile photo of Jessie Vasquez

Jessie Vasquez

December 7, 2025

5  out of  5
rating by Jessie Vasquez
"Yeri and Patty are phenomenal to say the least! They’ve helped us out so much with our insurance and negotiating the best help we can get based off our needs. Highly recommend going to them for insurance help!"
We responded:
"Hi Jessie! Thank you for your positive feedback. Let us know if you need anything else! "
Profile photo of Oscar Vasquez

Oscar Vasquez

December 6, 2025

5  out of  5
rating by Oscar Vasquez
"Patty & Yeri were very helpful and provided great customer service. I would highly recommend them to anyone who needs assistance."
We responded:
"Hi Oscar! We appreciate your trust in our agency! Let us know if you need anything else!"
Profile photo of barbara sogamoso

barbara sogamoso

November 5, 2025

5  out of  5
rating by barbara sogamoso
"Patty is awesome! She always takes great care of me. She takes time to explain and answers allllll of my questions."
Profile photo of Linda Shih

Linda Shih

November 5, 2025

5  out of  5
rating by Linda Shih
"My state farm agent Yeri and Patty provide excellent service helping me on my family insurance needs. They are the best!"
We responded:
"Thank you, Linda, for your review. It's always pleasure servicing you and your family. Please don't hesitate to call us for any questions. :)"
Profile photo of G F

G F

November 4, 2025

5  out of  5
rating by G F
"She’s been such a fantastically helpful insurance agent! Anytime I’ve ever needed assistance, ESPECIALLY concerning the stresses one needs insurance for, she’s been very helpful and patient with everything. I can’t recommend strongly enough!"
We responded:
"Hello, Thank you for your kind review. Patty and I strive to do our best to make it easy on our customers when it comes to insurance. It can be overwhelming and confusing. Let us know if you have any more questions. Thank you!"
Profile photo of Charlene Fletcher

Charlene Fletcher

November 4, 2025

5  out of  5
rating by Charlene Fletcher
"I had a great experience today with State Farm Account Manager Patty Morales located in SoCal. She was incredibly helpful and patient in answering all my questions about travel and insurance coverage. I left the conversation feeling confident and well informed. It’s reassuring to know I have support like this when planning trips. Yeri Chu is my agent and she is very knowledgeable and extremely helpful as well. Highly recommend their service! Thank you 🤗"
We responded:
"Thank you, Charlene, for your thoughtful review. Patty and I always strive to provide great service and answer all questions. I am so thankful that you and your family trust us with your insurance needs. Please let us know if you have any more questions. Thank you!"
Profile photo of ken tam

ken tam

October 21, 2025

5  out of  5
rating by ken tam
"Super responsive, the team made coverage a breeze. The agent was fast, clear communicated answer all my questions."
Profile photo of Victoria R.

Victoria R.

September 5, 2025

5  out of  5
rating by Victoria R.
"The State Farm agent and her team are extremely helpful and communicative!! I am a newer member of State Farm, but have such a positive experience thus far!"
We responded:
"Thank you, Victoria, for your positive review! Thank you for becoming State Farm Family! We are here for you!"
Profile photo of Samantha Cao

Samantha Cao

August 15, 2025

5  out of  5
rating by Samantha Cao
"Patricia (Patty) is the best agent I've worked with at State Farm. She is super helpful, knowledgable, takes actions quickly and always thinks in the best interest of customers. I have had great experience with her."
We responded:
"Thank you, Samantha, for your kind review! Patty always strives to provide the best service to our customers and act in their best interest. Glad, your had a positive experience with her! :)"
Profile photo of Angie Ruiz

Angie Ruiz

August 12, 2025

5  out of  5
rating by Angie Ruiz
"Quick service. Patty has great customer service and friendly"
We responded:
"Thank you, Angie, for your positive review. Glad Patty was able to provide quick and great service!"
Profile photo of Kimberly Alfaro

Kimberly Alfaro

August 8, 2025

5  out of  5
rating by Kimberly Alfaro
"Everyone is extremely nice and welcoming!"
We responded:
"Thank you, Kimberly, for your positive review! We enjoy servicing you and your family for insurance needs. :)"