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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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lillian aguilera

March 17, 2026

5  out of  5
rating by lillian aguilera
"Great experience throughout 10+ years! Yeri and Patty always have answers to our questions regarding our home and auto policies."
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Angie Garcia

March 17, 2026

5  out of  5
rating by Angie Garcia
"I have been with State Farm for a while now. Every time I call my agent they answer my questions on the spot. Great working with Patty and Yeri. Great customer service, great company"
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jiawei zheng

March 17, 2026

5  out of  5
rating by jiawei zheng
"Great service, very professional and responsive. They made the process simple and provided helpful, tailored advice. Highly recommend!"
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Morgan Slane (Slane Heating & Air)

March 5, 2026

5  out of  5
rating by Morgan Slane (Slane Heating & Air)
"We have used Yeri for both our business and personal insurance for a few years now. They have competitive pricing and Patty, in the office, is great! They are very responsive which is important to us and our business as we regularly need clients added to insurance certificates, often with short notice. We would highly recommend Yeri for any of your insurance needs and look forward to continuing to work with her and her office!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Yeri Chu’s Team. "
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Rose Duran

March 5, 2026

5  out of  5
rating by Rose Duran
"⭐⭐⭐⭐⭐ Getting my car insurance quote was quick and easy. Patty was very helpful, explained the coverage options clearly, and made the whole process smooth. The pricing felt fair with no surprises. Overall, a great experience. 🚗"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Yeri Chu’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Steve Seavey

March 5, 2026

5  out of  5
rating by Steve Seavey
"The staff is very helpful.."
We responded:
"Thank you for the fantastic review, Steve! We are always here to help with your insurance needs here in Chino . "
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ANGEL THE CAR PLUG

February 28, 2026

5  out of  5
rating by ANGEL THE CAR PLUG
"Honestly, dealing with insurance is usually a headache, but they made the whole process a breeze. They helped me find the best rates and answered all my questions without using weird industry jargon. It’s a huge relief knowing I have an agent who actually picks up the phone when I need help. 5/5 stars."
We responded:
"ANGEL, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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M Double. Slice

February 28, 2026

5  out of  5
rating by M Double. Slice
"This is my go to Insurance Person She always answers when I call. I don’t have to wait three or four hours in order to speak to somebody or be put on hold for multiple hours if I need to make a claim she’s available right away and has made it very easy to find insurance And has made it very easy to adjust my policy when I add or remove a car"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Edj Yoon

February 9, 2026

5  out of  5
rating by Edj Yoon
"very helpful, courteous and professional service. also, understands customers needs and gives fine solution."
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arlene lopez

January 16, 2026

5  out of  5
rating by arlene lopez
"My mom and I have been insured with them for years now and haven’t had any problems ! Patty has always helped us with any probes we’ve ever needed!"
We responded:
"Hi Arlene! Thank you for your positive review! We really appreciate your feedback!"
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Dayana Bonilla

December 12, 2025

5  out of  5
rating by Dayana Bonilla
"Patty is wonderful. She was quick to help me obtain a quote and was descriptive about all my options and discounts. :)"
We responded:
"Hello Dayana! Thank you for your positive review! We really appreciate your feedback!"
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Jessie Vasquez

December 7, 2025

5  out of  5
rating by Jessie Vasquez
"Yeri and Patty are phenomenal to say the least! They’ve helped us out so much with our insurance and negotiating the best help we can get based off our needs. Highly recommend going to them for insurance help!"
We responded:
"Hi Jessie! Thank you for your positive feedback. Let us know if you need anything else! "
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Oscar Vasquez

December 6, 2025

5  out of  5
rating by Oscar Vasquez
"Patty & Yeri were very helpful and provided great customer service. I would highly recommend them to anyone who needs assistance."
We responded:
"Hi Oscar! We appreciate your trust in our agency! Let us know if you need anything else!"
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barbara sogamoso

November 5, 2025

5  out of  5
rating by barbara sogamoso
"Patty is awesome! She always takes great care of me. She takes time to explain and answers allllll of my questions."
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Linda Shih

November 5, 2025

5  out of  5
rating by Linda Shih
"My state farm agent Yeri and Patty provide excellent service helping me on my family insurance needs. They are the best!"
We responded:
"Thank you, Linda, for your review. It's always pleasure servicing you and your family. Please don't hesitate to call us for any questions. :)"
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G F

November 4, 2025

5  out of  5
rating by G F
"She’s been such a fantastically helpful insurance agent! Anytime I’ve ever needed assistance, ESPECIALLY concerning the stresses one needs insurance for, she’s been very helpful and patient with everything. I can’t recommend strongly enough!"
We responded:
"Hello, Thank you for your kind review. Patty and I strive to do our best to make it easy on our customers when it comes to insurance. It can be overwhelming and confusing. Let us know if you have any more questions. Thank you!"
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Charlene Fletcher

November 4, 2025

5  out of  5
rating by Charlene Fletcher
"I had a great experience today with State Farm Account Manager Patty Morales located in SoCal. She was incredibly helpful and patient in answering all my questions about travel and insurance coverage. I left the conversation feeling confident and well informed. It’s reassuring to know I have support like this when planning trips. Yeri Chu is my agent and she is very knowledgeable and extremely helpful as well. Highly recommend their service! Thank you 🤗"
We responded:
"Thank you, Charlene, for your thoughtful review. Patty and I always strive to provide great service and answer all questions. I am so thankful that you and your family trust us with your insurance needs. Please let us know if you have any more questions. Thank you!"
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ken tam

October 21, 2025

5  out of  5
rating by ken tam
"Super responsive, the team made coverage a breeze. The agent was fast, clear communicated answer all my questions."
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Victoria R.

September 5, 2025

5  out of  5
rating by Victoria R.
"The State Farm agent and her team are extremely helpful and communicative!! I am a newer member of State Farm, but have such a positive experience thus far!"
We responded:
"Thank you, Victoria, for your positive review! Thank you for becoming State Farm Family! We are here for you!"
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Samantha Cao

August 15, 2025

5  out of  5
rating by Samantha Cao
"Patricia (Patty) is the best agent I've worked with at State Farm. She is super helpful, knowledgable, takes actions quickly and always thinks in the best interest of customers. I have had great experience with her."
We responded:
"Thank you, Samantha, for your kind review! Patty always strives to provide the best service to our customers and act in their best interest. Glad, your had a positive experience with her! :)"
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Angie Ruiz

August 12, 2025

5  out of  5
rating by Angie Ruiz
"Quick service. Patty has great customer service and friendly"
We responded:
"Thank you, Angie, for your positive review. Glad Patty was able to provide quick and great service!"
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Kimberly Alfaro

August 8, 2025

5  out of  5
rating by Kimberly Alfaro
"Everyone is extremely nice and welcoming!"
We responded:
"Thank you, Kimberly, for your positive review! We enjoy servicing you and your family for insurance needs. :)"
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Marla Clark

August 6, 2025

5  out of  5
rating by Marla Clark
"It seems as if they create a personal friendly experience with me. They listen carefully and show understanding for situations that may occur. I am really appreciative for the service they provide."
We responded:
"Thank you, Marla, for your thoughtful review! We always enjoy servicing you and your family! Thank you for being part of Yeri Chu State Farm! :)"
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Lourdes Quintana

May 27, 2025

5  out of  5
rating by Lourdes Quintana
"State Farm Agent in Chino are one of the most professional individuals to work with. Patty and Yeri are very knowledgeable, and their customer service is the best. Our family has been with them for years, and we would not have it any other way. I highly recommend State Farm for their customer service, professionalism and most importantly their competitive pricing."
We responded:
"Thank you, Lourdes, for your thoughtful review! We always enjoy servicing your insurance needs. Please let us know if you need anything else!"
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angel birrueta

May 25, 2025

5  out of  5
rating by angel birrueta
"Patty is an awesome state farm representative. Very informative. Thank you."
We responded:
"Thank you, Angel, for your positive review! Patty is awesome. :)"